Smart Tribune
Help your customers help themselves!
About Smart Tribune

Smart Tribune delivers a suite of self-service solutions (‘Smart’ Help Centre, In-context Web widget, Chatbot…) that help you deliver a better customer experience whilst reducing your support costs.

Five SaaS tools to transform your customer relationship, steering your customers towards intuitive, contextual & pertinent support information at each stage of the digital journey. With best-practice built-in!

SMARTPUSH: Anticipate your customers’ questions to enrich the digital experience
SMARTBOT: Automate a conversation with your users – in their language
SMARTFAQ: Centralise your knowledge in an easy-to-search, fully customisable Help Centre. Search-engine optimised from day one
SMARTCOMMUNITIES: Give your customers a space to talk amongst themselves
SMARTKNOWLEDGE: Equip your agents with the up-to-date, accurate information they need

Key info
Founded in:
2011
Headquarters:
Paris
Size:
11-50
employees
Parity:
48% employees
52% employees
Headquarters
56 rue Saint-Georges, Paris, 75009, France